Letter & Printing
From Grokdoc
Instructions
This is a usability study. The purpose of this study is to determine where users unfamiliar with GNU/Linux stumble and experience discomfort or frustration (or delight) when composing and printing a letter.
To contribute to this study, you can follow these steps, recording the experiences (both positive and negative) of the user. You are not constrained by the list, but it tells you what we are most interested in knowing:
- Recruit a participant (some one who has rarely or ideally never used Linux before)
- Create a user account for the participant on your Linux box
- Provide a user id and password for the participant to use (instructions for logging in are the only instructions to be provided to the participant)
- Ask the participant to log in
- Ask the participant to find and start an application that they would use to compose a letter
- Ask the participant to compose a letter (as simple or complex as they desire)
- Ask the participant to save the letter
- Ask the participant to print the letter
- Ask the participant to exit the application
- Ask the participant to restart the application
- Ask the participant to reopen the letter
- Ask the participant to exit the application
Please report the following information:
- Participant's level of experience using Windows computers (novice, casual user, expert)
- Participant's level of experience using non-Windows computers (novice, casual user, expert)
- Participant's level of experience using non-GNU/Linux applications to write letters (novice, casual user, expert)
- What letter composition program does the participant currently use on a regular basis
- What letter composition program and version that was used for this test
- Linux distribution and version that was used for this test
- Hardware used for the study
Please next tell us what you found out. Let's narrow it down a bit. First, please tell us what distribution you were using:
